Privacy Policy

1. Introduction

Mr Electric Mobility (“we”, “us”, “our”) is an authorised distributor of Sokudo Electric India, offering Sokudo electric scooters, test rides, finance assistance and after-sales service across Delhi NCR. We understand that your privacy is important, and we are committed to handling your personal information responsibly and transparently.

This Privacy Policy describes the types of information we collect when you visit our website (mrelectricmobility.com), submit an enquiry, or interact with us, and explains how that information is used, shared, stored and protected. By using our website or sharing your details with us, you agree to the practices described in this policy. We encourage you to read it carefully.

2. Information we collect

We only collect information that helps us serve you better. This may include:

• Personal contact details that you voluntarily provide through our enquiry or test-ride form — such as your full name, mobile number, the scooter model you are interested in, and any message or query you send us.
• Communication records — details of your enquiries, calls, messages or emails exchanged with our team, which help us provide consistent support.
• Technical & usage data collected automatically — such as your IP address, browser type, device information, pages visited, time spent on the site, and referring website. This is gathered through cookies and analytics tools to help us understand how visitors use the site.

We do not knowingly collect sensitive personal data such as financial account passwords or payment card details through this website.

3. How we use your information

We use the information we collect for legitimate business purposes, including:

• Responding to your enquiries and arranging test rides, quotations and offers.
• Assisting you with the purchase of a Sokudo electric scooter, including finance, EMI, exchange and booking-related communication.
• Providing after-sales support, service reminders and warranty-related help.
• Improving our website, products and customer experience by analysing how visitors interact with our content.
• Complying with applicable laws and protecting against fraud or misuse.

4. Cookies & analytics

Our website uses cookies and third-party analytics services (such as Google Analytics) to recognise returning visitors, remember preferences and measure website performance. Cookies are small text files stored on your device. They help us understand which pages are popular and how we can improve.

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of the website. Third-party providers may process limited data in accordance with their own privacy policies.

5. Sharing & disclosure of information

We respect your trust and do not sell, rent or trade your personal information to any third party for marketing purposes. We may share your information only in the following limited situations:

• With Sokudo Electric India or authorised service partners, where necessary to process your booking, warranty claim or service request.
• With finance or insurance partners, only if you choose to avail financing, EMI or insurance through us.
• With government or legal authorities, where required by law or to protect our legal rights.

6. Data retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, to provide our services, and to comply with legal or accounting obligations. When information is no longer required, we take steps to delete or anonymise it securely.

7. Data security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your rights & choices

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal requirements.
• Opt out of promotional communication at any time.

To exercise any of these rights, please contact us using the details below.

9. Third-party links

Our website may contain links to external sites, such as the official Sokudo Electric India website. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the “Last updated” date revised accordingly. We recommend reviewing this page periodically.

11. Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

Mr Electric Mobility
Khasra No. 225/2, Gda Market, Arthala, Rajendra Nagar, Vasundhara, Ghaziabad, Uttar Pradesh 201012
Email: info@mrelectricmobility.com
Phone: +91 99992 79115, +91 98731 25802